QUALITY ASSURANCE ENGINEER (QA)

We have an exciting opportunity for an experienced QA Engineer to join our team. This brand new role will work with Product and Engineering teams to plan and develop test plans to ensure high levels of quality across all products. This position works within our Austin, TX headquarters located at 360 and 2222, which is about 8 miles from downtown and beautifully situated on the edge of Central Texas Hill Country.

About

We are honored to be recognized as a multi-award winning organization. We've been ranked as a Top Workplace and a Best Place to Work in Austin. We've been ranked multiple times in the Inc. 5000 and Inc. 500 for fastest growing companies in the U.S. You'l also find us on the Austin Business Journal's Fast 50 growth awards list multiple times over the last 5 years. We're growing the right way, and we need exceptional talent to help us build upon our successful story.

Our data-driven talent attraction platform enables companies to reach the best audiences to deliver hires. Providing access to one of the largest job search platforms in the industry, We takes an efficient, market-based approach to finding talent. We were created to unify the  brand with a growing suite of employer solutions. Within our exciting company, you’ll find an environment of collaboration, encouragement, transparency, and fun.

As our QA Engineer, you will:

  • Go above and beyond to provide phenomenal service to internal and external customers and partners at all times
  • Work with Product and Engineering teams to plan and develop test plans for ensuring high levels of quality across all products
  • Use and develop new tools to effectively test products and improve our engineering processes
  • Maintain and evaluate automated tests week to week and report any problems you discover

What we're looking for in a competitive candidate:

  • 3+ years of professional programming experience in Java, Python, or related languages
  • 3+ years of prior success as an individual QA Engineer embedded within a product team
  • 3+ years of proficient experience in all phases of software testing including test planning, functional testing, and regression testing
  • 3+ years of experience testing all layers of a web application, including front-end, service layer, and back-end testing
  • 3+ years effectively documenting repeatable steps to reproduce observed defects
  • 3+ years of experience with Unix commands and writing shell scripts
  • 3+ years of exposure to invoking Web API’s
  • 3+ years of experience using Git
  • B.S. in Computer Science or related major, or equivalent years of relevant experience
  • Must be legally authorized to work permanently in the U.S. without employer sponsorship
  • BONUS: Experience with Selenium Webdriver

Benefits:

  • Competitive salary
  • Free gym membership
  • Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents
  • 401(k) retirement plan with 3% employer contribution
  • Paid company holidays and paid Vacation and Sick Time
  • Fully-stocked kitchen
  • Awesome company events

 

Data Scientist

Full Stack Data Scientist

Our client serves tens of billions of job advertisement impressions every month. However, they are just starting to drive immense value from this data in the form of information and machine learning models. We are looking for an experienced Full Stack Data Scientist to take a leadership role in our burgeoning Data Science community. Current and future projects may include optimizing search engine yield, job seeker targeting, and personal job recommendations.  This is a high impact role.

 

Candidate Qualifications

  • Gather big data from sources like Spark, Parquet, and HDFS or S3.

  • Model using non-linear algorithms like random forests and gradient boosted trees.

  • Develop the high throughput model serving.

  • Experience with or a desire to learn and apply deep learning.

  • Investigation and development using notebooks like Jupyter or Databricks.

 

Competitive Candidate

  • Experience with deep learning in the natural language processing (NLP) field .

  • Understands the pros and cons of industry machine learning practices.

  • Development experience in a JVM language like Java or Scala.

  • Experience in search, information retrieval, advertisement technology, and/or natural language processing.

  • History of mentoring and leading junior data scientists.

Engineering Manager - Big Data

Sponsorship unavailable for this role.

HireStarter's client is a Data Science shop focused on optimizing and automating retail merchandising decisions which revolve around pricing, assortment, space, and fulfillment. They are adding two Development Managers to the team as they expand their Engineering practice. You will have responsibility for hiring, retaining talent, performance management, etc. (team size - 5-6 Engineers).

Responsibilities:

  • Recruiting, managing, mentoring, and developing a high performing engineering team
  • Leading the team to balance short-term and long-term commitments and goals.
  • Fostering collaboration between engineering teams to solve tough business problems
  • Managing sprint cycles to ensure product ships on time and with quality
  • Collaborating with product management and data science to shape the product vision

Requirements:

  • BS or MS in Computer Science or equivalent experience
  • 5+ years of professional software development experience
  • 3+ years of management experience
  • Excellent communication skills with ability to work across multiple departments
  • Agile software development experience

Sr. Magento Developer

Austin company is looking for a skilled Magento developer to help us architect and deliver world-class ecommerce solutions for our clients. You will be a leader in our Ecommerce Consulting Practice, setting the standard for the rest of our team. 


About the Role


The Sr. Developer is responsible for designing and developing the technical details of our ecommerce solutions. You will be responsible for selecting the technical components of a solution, estimating the work, and leading the development team. You will take on the most challenging development tasks for yourself while mentoring less experienced team members. You will often be the most senior technical resource on your projects. 
We expect you to be very familiar with the features and administration of Magento, with several Magento 1 and Magento 2 projects under your belt. You are able to quickly map the client’s business needs to the most appropriate components and third party integrations. You’ll be the key technical point of contact for our clients, able to convincingly explain why our proposed solution is the best approach. A key part of this role is knowing when to push back on a client’s requirements in order to help them reduce the complexity and cost of a solution. 
A big part of our strategy is our reusable code library - a set of high quality solution components than enables us to deliver our solutions more quickly and with lower risk. You will be the primary owner of this initiative, identifying new components to add to the library and ensuring that existing components are used effectively on new projects whenever possible. 

Requirements: 
You are an expert in Magento and have helped create or manage several successful online stores in the past. While you are not a marketer, you know the industry’s best practices and can contribute to the overall recommendations for the best performing online store. You understand how your design decisions impact SEO, conversion rate, and site performance. 
You’ve worked for agencies in the past and your clients love you. You’re a bit of a salesperson, able to clearly and convincingly articulate technical recommendations to clients. You know how to work with multiple clients at once and how to deal with all the typical client-related pressures and personalities. You are obsessed with client satisfaction. 
You can take ownership of a technical implementation, from architecture to development to hosting. You know more about Magento than most people, and you can really make the product sing. You’re very familiar with the third party ecosystem of themes, libraries, plugins, and integrations. You likely have multiple Magento certifications and several years of experience working with the Magento platform. 
You are an accomplished PHP developer as well, able to develop new modules and customizations when necessary. 

Benefits: 
You'll be working alongside an amazing team focused on becoming the world's finest ecommerce agency. We have been recognized as one of the Best Places to Work in Austin, and most of our team has been with us for years and years. We offer a complete benefits package including medical, dental, vision, and 401(k).

 

 

PHP/ JavaScript Developer

Job Description 
Award winning company continues to grow and we are looking for a PHP/JavaScript Developer to join our tribe. We are a small and nimble company, everyone does everything and we don't have lots of meetings to pontificate on the next best thing. 

You will help maintain, build, architect, rebuild, implement a world-class ecommerce site for a fast-growing, leading Outdoor Retailer as well as our warehouse management/optimization system. This isn't for the faint of heart, you must love cutting edge technology, be able to adapt fast and geek out on the latest blogs and newest tricks for the web. 

You will be actively participating in project planning. You'll be expected to write clean, readable, well-organized and documented code that meets the provided requirements and rapidly solve problems. 

Projects will include website development, integration with NetSuite, integration with Demandware (SalesForce Commerce Cloud), Warehouse/Order Management software and many others, all custom in-house grown and supported so you get to build and not just implement someone else's code. 

Why choose us 

Casual, fast-paced environment
Technology-driven approach
Great growth opportunity

Your Role 

Extend our current Websites with new functionality
Integrate with NetSuite
Integrate with Demandware (SalesForce Commerce Cloud) 
Extend our current Warehouse/Order Management System
Stay up on the ever changing technology and help plan for the next big thing


Key Skills 

2-4 years of LAMP Stack Experience
PHP5/7 with MVC framework understanding and experience (Preferably Laravel) 
Excellent CSS3, HTML5, & jQuery skills
Familiar with subversion/source control specifically Git
Strong understanding of OO design principles and patterns
Good understanding and effective application of Linux command-line
Not required but great additional skills: 

NetSuite
Demandware (SalesForce Commerce Cloud) 
RackSpace Cloud API
AWS
Unix/Linux Administration
Database Administration
Successful candidates will have the following: 

4 year college degree in Computer Science
Master's Degree is a plus
Ability to multi-task; juggle multiple projects/assignments
Strong communication skills
Effective project management skills; ability to meet deadlines
Exceptional organizational skills
Love for the outdoors is a plus
This is a full-time position, we do not wish to hear from recruiters. 

We offer a full range of benefits (including: Paid Medical, Dental, Vision, 401k matching, Profit Sharing, Paid Vacation) as well as discounted products and services. 

As mentioned above, we are seeking over-achievers that want to stand out in the crowd, heads down coding is fine but those that take on projects as their own and complete them with pride will advance fastest and be rewarded most.

UI Engineer/Microservices Engineer

HireStarter's client is a technology platform for online care services which helps families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. Join the team to help transform their current system into a REST based ecosystem for faster, smarter, and stronger delivery!

Responsibilities

  • Design and develop extremely high-volume, fault-tolerant, scalable web-based systems solutions using Golang, Couchbase, Modern UIs and other technologies.
  • Work with stakeholders in product management to understand business requirements
  • Work with other disciplines to drive cross-functional efforts.
  • Own and review deliverables for accuracy, quality, performance and completeness.
  • Mentor and guide the professional and technical development of members of the team.
  • Commitment to ruthlessly testing, refactoring and perfecting code
  • Keep current on latest language framework changes and disseminate through team
  • Spend your days building performant, world class APIs, services and front-end experiences

Required Skills:

  • Must have direct experience with one of the following JavaScript frameworks: AngularJS (4+), React
  • Must have direct experience building REST API endpoints.
  • Good architecture skills with experience in building extremely high-volume, fault-tolerant, scalable web-based systems
  • Ability to read Java and .Net code and code changes or re-design in goLang
  • Service-oriented architecture (SOA): either REST services or WebAPI at scale
  • Proven experience with modern language (GoLang, Node, etc..)
  • Familiarity with Test Driven Development (TDD)
  • Technical leadership, especially in an agile and iterative process.

Bonus Skillsets:

  • Bonus: First hand experience with Kafka, Couchbase (or similar document store), ELK and CQRS 
  • Bonus: direct experience in Couchbase and/orMongoDB.
  • Bonus: Ability to lead and manage a globally distributed development team.
  • Bonus: Modern web UI experience (Angular2, React/Flux)
  • Bonus: knowledge of C# or Java / .Net / SQL Server
  • Bonus: experience with Docker, HashiCorp Stack (Terraform, Vault, Consul)
  • Bonus: experience with cloud (EC2 or other) 
  • Bonus: Experience with Microservices architecture is a plus

 Tech Stack

  • Kanban-based product workflow with daily SCRUM
  • GIT source control and Jira ticket management
  • GoLang services on Dockerized VMs utilizing the autopilot pattern (Consul/Vault/Prometheus/Traefik/ContainerPilot)
  • Some .Net-core services
  • Angular4 SPAs
  • SQL Server/Couchbase databases connected via Kafka queues

Sr. Backend Engineer

This position will work within a team inside our Austin, TX headquarters. This is not a remote position.

As a Senior Engineer (Back-End), you will be working on projects that make a tremendous impact for employers.
You will work on projects using core Java technology to build Web API’s, perform intelligent search and analysis, and enable business capabilities for partners. As a member of the team, you will share, relentlessly problem solve, have a superior work ethic and be an excellent communicator in an easy-going environment. You will need to learn our existing infrastructure quickly and offer great ideas for improving it. Put your passion for clean and intuitive designs to
work and help innovate the way talent effectively finds work. (This Back-End position may be filled at Senior Engineeror Principal level based on candidate qualifications)

Primary Responsibilities:


● Perform all phases of software engineering including requirements analysis, application design, code
development and testing
● Design and implement product features including reusable components, frameworks and libraries in
collaboration with business and IT stakeholders
● Work very closely with architecture groups and drive solutions
● Participate in an Agile/Scrum methodology to deliver high-quality software

Required Qualifications


● Bachelor degree (or higher) in Computer Science, Information Systems, or related field plus at least 7 years of related experience that closely aligns with the position being offered
● Working experience in and deep knowledge of core Java and MySQL
● Must be authorized to work in the U.S. without sponsorship
● Must have experience leading, developing, and mentoring teams of Junior Engineers

Benefits


● Relocation Package is available
● Competitive compensation
● Comprehensive, company-paid health, vision and dental insurance premiums for you and dependents
● 401(k) retirement plan with 3% automatic employer contribution
● Company sponsored life insurance
● Fully-stocked kitchen
● Fun company events throughout the year
● Company-paid gym membership (Gold's Gym or 24 Hour Fitness)
● Standard work schedule (we believe in work-life balance!)

QA ENGINEER - IP Networking

HireStarter's client is a world leader in WiFi mesh networking software.  They have recently decided to relocate their US Engineering team to Austin.  This is a unique opportunity for someone with a Wifi Networking background to help scale their business in the US by integrating the mesh software on various clients’ hardware platforms.

Responsibilities:

  • Review existing test plans and test automation scripts and enhance as necessary for the integration of mesh software on specific client hardware platforms.
  • Set up functional, performance, and stability test environments as necessary and execute the manual and automated tests according to approved test plans, generate test reports.
  • Visit client to capture test requirements, support testing and issue investigation as necessary. The position requires very close and frequent client interactions.
  • Minimal travel to vendor or client locations for troubleshooting and detailed problem analysis may be required.

Requirements:

  • A degree with BSc in a technical field or relevant experience
  • Very strong IP networking knowledge (WiFi preferred)
  • Minimum 5 years proven networking software test experience (WiFi preferred)
  • Troubleshooting skills in multi-vendor environments
  • Experience working on large service provider CPE projects.
  • Scripting experience a plus (Bash, PHP, Ruby)

Sr. QA Engineer

Required Skills and Experience:

  • 6+ years of experience in software test automation using Selenium Web Driver, Appium, 
  • Experience providing support for business critical applications or products; using Agile and/or TDD/BDD methodologies
  • Experience programming in Java (preferred) and/or Javascript, experience with SQL and SQL query tools
  • Strong verbal, written communication, and presentation skills with strong work ethic and ability to learn and utilize new technologies quickly

Preferred Skills and Experience:

  • Experience with the following tools and technologies:
  • Maven, TestNG, RestAssured, Jackson, Cucumber or jBehave, Java 8, Appium, Selenium, Jenkins
  • Experience automating Web Service/API testing
  • Understanding of Continuous Delivery/Deployment processes
  • Experience with AWS such as EC2, as well as familiarity with working in Linux
  • Experience in a customer support or customer success role
  • Software Development experience

Responsibilities & day-to-day activities:

  • Serve as technical lead for a pod of Automation SDETs, providing continuous technical training while also serving as a technical escalation point.
  • Report technical status on all customer projects lead by the pod.
  • Team up with Medici Project Managers on multiple projects, leveraging a team of SDETs to build, deploy, and maintain web, mobile web and and mobile app test automation projects.
  • Manage CI infrastructure to execute and debug tests.
  • Automate test cases
  • Design, develop and extend our internal automation tools & libraries.
  • Perform root cause analysis for issues uncovered by test results.
  • Perform peer code reviews of automated tests.
  • Provide technical feedback to product management and development.

Backend Developer

 


Responsibilities

Seeking a talented Back-end Web Developer to join our B2C digital team. 

  • Design and construct world-class customer experiences using a modern tech stack. Python, Ruby, and Javascript professionals welcome. 
  • Deliver products rapidly and iteratively. Work in an experiment-driven environment with equal parts direct customer feedback and user behavioral metrics. 
  • Architect scalable and performant systems that drive internal business operations using data processing pipelines and machine learning. 
  • Thrive in a startup culture within a rapidly growing brick-and-mortar business. 
  • Create new technologies that delight customers and deepen their relationship with food and wellness. 


Who You Are

  • You value the Customer Experience, Execution, Unleashing Talent, Collaboration, Flexibility, Good Judgement, Innovation, and Reliability. 
  • 8+ years of full lifecycle software engineering, preferably using dynamic languages. Experienced with mobile and web products. 
  • Comfortable in fast, moving iterative environments. You keep products shippable. You work cross functionally. You take ownership and estimate accurately. 
  • Demonstrate ability to meet or beat assigned targets and deadlines under normal circumstances, and ability, when conditions change, to make trade-offs that optimize outcomes change. 

Benefits


This is your chance to be a part of a truly exciting organization with a passion for people, food and life. We are a collaborative bunch and everyone’s door is always open, mainly because no one has a door. We have an open plan office environment and you will work alongside anyone from our CEO to our Executive Research & Development Chef.  We are a rapidly growing company and always aim to promote from within. Being a part of our team provides you with the opportunity for advancement and professional growth.

 

 

Frontend Developer

Job Description

We're looking for software engineers with a front-end JavaScript focus to help us build great
applications. Our engineers work in small cross-functional teams that emphasize iteration and
learning. It's a collaborative culture, with lots of pairing and discussion. We're working with
enterprise-scale customers to solve real business problems. Along the way, you'll get to work
with modern technologies and great people in a startup culture. 
If you'd like the chance to make an impact, we'd love to hear from you! 

The Gig


● Design and build our client-side web apps using Angular and related technologies
● Plan for enterprise scale and performance, improving quality and maintainability as you
go
● Collaborate with the Design team to transform vision into great user experience
● Collaborate with the Customer Success and Product teams to identify and deliver the
value in our products
● Share best practices and mentor others on the Engineering team in the areas where
you're an expert
● Learn and grow, picking up new technologies and patterns as the product and the
industry evolves. While experience is not required, you will be working with Angular 4, 
ECMAScript 6, TypeScript 2.2, Webpack and Yarn talking to a RESTful API
Abou ou
● You love to code. You understand basic design patterns, data structures, and algorithms
● You've got deep experience building web apps with modern JavaScript frameworks, 
preferably Angular, but you know that tech is dynamic so you’re not married to one
approach
● You're comfortable with enterprise web applications using current unit and integration
test frameworks. You understand asynchronous requests, asset pipelines, browser
rendering, and page load optimization
● You make the people around you better
● You're a good communicator, positive, with a bias for action


Our Radical Culture

 
Our culture is at the core of everything we do. We have fun, but we work hard. So, as we grow
we’re not only looking to hire the best and brightest, but we’re also looking for people that share
our values. This is the code we live by: 
● Think big. Do bigger. We think big ideas are meant to be pursued. So, we think critically
and have a bias for action and impact. We continually iterate to deliver smarter direction
and better software. 
● Be customer-inspired. We aim to over-deliver and delight by doing what’s best, not just
what’s expected. That’s why we make it a priority to understand how our customers
operate and the challenges that they face. 
● Partner. We build strong relationships by having a partnership mindset – internally and
externally. We go above and beyond to help our customers and one another succeed. 
● Thrive. We set our internal bar high so that we can bring enthusiasm, speed, and
innovation. We revere personal drive, growth, and balance. We celebrate successes, 
and, sometimes, we just celebrate. 
Th oo tuff
Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006. 
Along the way we’ve added a slew of benefits + perks inspired by our team of Radicals. Here’s
a sample: 
● Flexibility: no dress code, office hours, or vacation policy
● Competitive benefits and compensation
● Cozy campus of five 1920’s craftsman homes in downtown
● Radicals get $3,000 a year to learn anything (seriously!) 
● Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines

Functional Expertise


● Not currently looking for a recent code school grad
● 4+ years in development with some Javascript front end web apps
○ Our ideal is 3+ years Javascript
● 2+ years using Angular
○ Ember and React are close
● 2+ years using modern asset pipeline build tools
● Scale (How many users actually went through JS app?) 
● DevOps experience is a + (Build, deploy, Chef, Docker) 
● Technically: Value Ruby knowledge, Java/.Net - a coder is better than pure JS, testing
frameworks (Protractor, Jasmine) 
● Titles: Software Engineer, Front End Developer/Engineer, Javascript
Developer/Engineer
● Skills: Node Js, JS, React Js, Angular, Rest API
Domain Expertise
● Startup to mid-size company experience
 

 

Security Leader

Security Leader - Healthcare startup

 

HireStarter's client is a global, recently Series B funded (last round was for 24M) Healthcare startup headquartered in Austin, focusing on offering new channels for communication between doctors, insurers, and patients.

This is a strategic (and initially hands on) role which will be instrumental in developing and building the global Security practice within the organization.  A Healthcare background as well as work in the Mobile space is critical.  Equally important: strategic and hands on experience in a start-up environment with success building a Security practice from scratch. Global experience preferred.   

Please reach out with your background if interested in setting up a call to explore this opportunity further.  

 

Architect/ Lead Developer

Located in Austin, TX, our client is a closely knit, collaborative B-to-B-to-C software company dedicated to challenging how both traditional and new "fintech" insurance and financial companies generate commerce. This team is dedicated to the invention of disruptive technologies that solve real customer and local independent insurance agent needs in ways that break the norms and conventions of the insurance industry.

They're a bunch of fun A Players that have the digital chops to manufacture stuff (web apps, native mobile apps, patented software, BI tools) and are looking for a Sr. Software Architect that wants to join this Tiger Team and lead by example.

The ideal candidate has worked in the Insurance (P&C) domain and/or in the Finance domain, has experience in eCommerce, and strong experience leading teams and projects.

Required Qualifications and Experience:

  • 10+ years of relevant experience

  • 5+ years' experience in the Insurance (Property and Casualty) domain and or Financial Services domain

  • 7+ years of relevant experience leading more than one team or Project

  • Bachelor's degree in Computer Science or related field preferred

  • Javascript

  • Java

  • Oracle or MySQL or MS SQL

Desired Skills:

  • Mongo or No SQL

  • Node.JS

  • React/Redux

  • Docker

  • AWS

  • Spring Framework

  • e-Commerce

  • CSS

  • Security

  • Design

  • Scrum Lead

  • Linux

  • Microservice Architecture

Looking for people who possess the following:

  • Excellent project management skills

  • Great communication and presentation skills

  • Team player with ability to troubleshoot and handle stress seamlessly

  • Strong mentorship and coaching skills

  • Ability to produce results in a self-directed manner

Lead Software Engineer

This company is dedicated to the invention of disruptive technologies that solve real customer and local independent insurance agent needs in ways that break the norms and conventions of the insurance industry. 
 

They're a bunch of fun A-Players that have the digital chops to manufacture stuff (web apps, native mobile apps, patented software, BI tools) and we’re looking for a Software Architect that wants to join this Tiger Team and lead by example. 
 

The ideal candidate is experienced in eCommerce and has strong experience leading teams and projects. 
 

Desired Qualifications and Experience:
 

  • 15 years of relevant experience that includes having led more than one team or Project 
  • Experience in Java 
  • Experience with Oracle, MySQL or MS SQL 
  • Spring Framework experience 
  • Heavy e-Commerce experience 
  • CSS experience 
  • JavaScript 
  • Web security 
  • Design 
  • Scrum lead experience 
  • Linux 10 years 
  • Mongo or No SQL experience 
  • Node.JS 
  • React/Redux 
  • Docker 
  • AWS 
  • Microservice architecture 
  • Great communication and presentation skills 
  • Bachelor's degree in Computer Science or related field preferred 

Professional Services Engineer

We are a fast-paced startup providing disruptive technology in the rapidly growing DevOps market. We’re not your typical startup; our management team comes with a history of successful startups and is well funded by Austin Ventures, Mercury Ventures, and S3.  With more than 250% growth in 2016, it’s no wonder we were recognized as a “Cool Vendor” by Gartner! And, our growing list of Fortune 500 customers means we’re looking for the best and brightest minds to join our development team and be a part of the next big opportunity in Austin!

This position is responsible for owning and proactively managing the technical relationship with an assigned set of clients.

The Implementation Engineer

  • oversees customer implementations (requirements, design, and implementation, testing, and documentation)
  • provides technical support
  • shares customer needs with product management
  • essential participant in the broader account team for the assigned clients

This position is responsible for all of the technical aspects of an implementation – over the phone and on-site. Implementation Engineers develop a long-term partnership with customers to ensure they remain successful and realize the full value of their Datical investment. This includes day-to-day management of technically complex and demanding implementations, developing and executing upon an overarching technical strategy, detailed issue tracking, root cause issue recognition and resolution.

The Implementation Engineer is expected to represent us with the highest level of professionalism at all times, and to mentor others in the group regarding the same.

What you’ll be doing:

  • Proactively own and manage multiple high-visibility, high-touch customer relationships from a technical perspective
  • Understand short and long-term customer goals and objectives 
  • Establish and document each customer’s processes, procedures, customizations and configuration
  • Regularly communicate with assigned accounts, set expectations and negotiate priorities
  • Provide timely status updates, root-cause analysis and strategies to address issues
  • Apply fundamental troubleshooting skills to issues before escalating to the appropriate group; escalate issues as appropriate
  • Proactively manage, measure and track customer tickets to insure their timely resolution
  • Recognize and resolve systemic issues to prevent them from repeating
  • Collaborate with product manager to help prioritize requirements related to customer needs
  • Recognize revenue opportunities and communicate them to the Account team
  • Regularly meet with the Customer Account Executive, Professional Services Executive and others to triangulate on immediate and long-term customer needs

What we’re looking for:

    • Customer service orientation
    • Strong communication skills
    • Comprehensive technical acumen related to the software development lifecycle, DevOps tools, source control tools, and database platforms
    • Excellent troubleshooting skills
    • Project management skills

Communication Skills

    • Excellent written and verbal skills
    • Strong interpersonal skills to interact with clients, management, and peers
    • Effective cross-department communication
    • Assist and contribute the coordination and development of training for clients.
    • Document and communicate problem/resolution and information/action plans
    • The ability to stay calm during times of crisis

Technical Skills

    • Good understanding of the Software Development Lifecycle (SDLC)
    • Experience implementing CI/CD platforms such as Jenkins, UrbanCode, Bamboo, CA Nolio, GoCD, Octopus, and XebiaLabs
    • Working understanding of Git, SVN and TFS
    • Experience supporting databases such as Oracle, SQL Server, DB2 and Postgres EnterpriseDB
    • Experience supporting enterprise-level applications is preferred

Troubleshooting Skills

Must be technically capable to accomplish the following:

    • Identify issues
    • Duplicate/recreate issues
    • Define solutions
    • Verify solutions and communicate to customer

 Project Management

    • Understand, prioritize and drive resolution of issues through hands-on involvement and highly effective communication between responsible parties at the client site and Datical.
    • Use project management methodology to thoroughly document, prioritize, track and drive customer requirements and technical solutions for 2-3 month projects.

The candidate should have 5-10+ years experience in progressively responsible roles relating to technical implementation services in the software industry.

This role requires 25%-50% travel to customer sites to provide training and implementation services.

Candidates should have experience working on professional services teams. All candidates will be subject to technical and background screening. A college Degree in Computer Science or other technical field is preferred and applicable experience will be considered as an alternative to a degree.

Senior Developer

We are the largest and fastest-growing technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We’re seeking innovative, entrepreneurial, and genuinely nice people to join our collaborative team. If that describes you, we want to hear from you! A career with us offers countless ways to grow and have a real effect on a young, exciting company.

 If you’re a great engineer who leans towards product thinking, we’re looking for the type of developer who will be mapping out the spec sheet before we even finish describing the problem. We’re busy migrating our legacy Web.Forms/C# app into micro services and SPAs. We speak in a lot of boxes and arrows, nouns and verbs. We’ll tell you the why and you tell us the how. Your decisions will have a lot of influence on the business and you’ll be surrounded by excellent team members. 

We have the flexibility of a startup but the backing of a market leader with a mature product and user base. Best idea always wins, and we spend the time to make sure we are providing the right solve at the right time for our customers. There’s a lot of change but that’s because we’re actively fixing problems and we’re committed to quality and performance. We whiteboard a lot. Our code reviews are a little intimidating. Our socials are effusive and actually well-attended. It’s a bunch of smart people having a lot of fun together. We have the option to work from home, but we usually choose not to.

The Opportunity

Join our team as a Developer as we transform the current system to develop faster, smarter and stronger!   We are building a REST based ecosystem to provide payment features mobile and the world.   

Come help us build the next generation of our software!

Specific Duties/Responsibilities

Turn complex business requirements into reusable code patterns

Perform code archaeology on existing .Net Web.Forms application and translate into a modern architecture

Committment to ruthlessly testing, refactoring and perfecting code

Take co-ownership of product code quality and help provide code reads for team

Keep current on latest language framework changes and disseminate through team

Excellent communication (with technical and non-technical staff) and thought leadership

Spend your days building performant, world class APIs and front-end experiences

Be willing to work a once-or-twice-a-quarter on-call maintenance shift (as necessary)

Spaces, not tabs. 

Required Skills:

• Demonstratable experience with modern functional language (GoLang, Node, Python, etc..)

• Familiarity with Test Driven Development (TDD)

• Service-oriented architecture (SOA): either REST services or WebAPI

• N-Tier architecture

• Bonus: Modern web UI experience (Angular2, React/Flux)

• Bonus: knowledge of C# or Java / .Net / SQL Server

 

Our Tech Stack

• Kanban-based product workflow with daily SCRUM

• GIT source control and Jira ticket management

• GoLang servers on Dockerized VMs (Consul/Vault/Prometheus/Traefik)

• Some .Net-core services

• AngularJS SPAs

• SQL Server/Couchbase databases connected via Kafka queues

 

Education/Other Pre-requisites

• Bachelor’s degree in computer science or related field or equivalent on the job experience

• 1-5 years programming experience

Software Engineer

Our client helps 3 million people per month find jobs and advance their long-term career goals with our portfolio of websites and contact centers. This is a small team that has tripled revenues in the past 3 years by remaining fiercely profitable, hiring very smart people, and sharing the rewards of our growth with employees. This is not the type of company to pad job descriptions with fluff about changing the world to be a better place through cloud enabled something-something.  They provide a valuable service to their customers and users and are laser focused on profit that they share with the team.

They have a small number of people that have built a powerful web and analytics platform, and ask employees to own broad areas of reasonability and make a big impact on the bottom line.

In this job, you will:


        - Build, deploy and optimize our job results engine that serves over 100,000 results per day
        - Consume external feeds
        - Identify the best results for a given user
        - Serve those results in real time with minimal latency
        - Store data for analytics and optimization

Skills
        • 3+ years professional experience as a developer/engineer
        • Working knowledge of SQL and relational databases such as PostgreSQL or MySQL
        • Experience with NoSQL databases
        • Experience with modern Unix/Linux development and runtime environments
        • Experience working on high-traffic, highly-available websites or platforms

Senior Android Developer

Description

Looking for a unique opportunity to show off your skills at a cool and exciting company? We are looking for an experienced Android/Java Developer to be part of our team, offering an opportunity to further our deep integration with the Android eco-system. This position requires a proven ability to understand and implement business requirements for Android systems and enhancements to existing systems.  

Key Responsibilities

  • Act as subject matter expert in the different Android versions and SDK architectures.
  • Collaborate with cross-functional teams to conceptualize, build, test and ship software solutions
  • Implement scalable and cost-effective software systems that meet business requirements.
  • Maintain existing software systems
  • Conduct design and code reviews to ensure quality
  • Push mobile technologies to the limits to help better our products and services
  • Work with geographically dispersed team members
  • Desire to solve problems and build great things.

Minimum Job Requirements

  • BS or MS in Computer Science or equivalent work experience
  • Experience with OOP and Java
  • Experience with source control systems such as Git or Subversion
  • 3+ years of Android development experience
  • Experience working with remote data via REST and JSON
  • Experience targeting multiple Android devices, both phones and tablets, from multiple manufacturers and across all OS versions
  • Solid understanding of software development best practices and methodologies.
  • Experience working in a fast paced, team-oriented, collaborative environment.
  • Strong interpersonal and oral communication skills.
  • Ability to conduct research into software issues and products as required.
  • Create frameworks and automation in the development process to maximize build efficiency and secure solid code
  • Knowledge and applicable experience with Agile methodologies such as Scrum/Kanban
  • Test and debug code; analyze and monitor performance of apps

Preferred Experience

  • 3+ years working in the mobile industry
  • 1+ years working in Advertising and Marketing Technology
  • Working experience with Google Analytics, Push Notification, Memory Management, or Google DRM
  • Practical experience with mobile application automation testing frameworks like Calabash, Selendroid, Appium, etc.
  • Designed and developed one or more Android applications available on Google Play

Cloud Engineer

As a Cloud Engineer, you will work with diverse technologies to build tools and automation that eliminate manual operations and craft repeatable processes, thereby maintaining a highly available server infrastructure for deploying instances, managing configuration changes, health monitoring, and system tuning. You will be responsible for the day-to-day operational support for Windows and Linux hosts and their services, monitoring, troubleshooting and resolving problems, along with collaborating with DevOps and ITOps engineers to improve the platform. You will be responsible for documenting your tickets and projects, along with establishing best operating practices. This is a mix of engineering and operations role with strong customer focus for a global, world-class mobile app advertising business operating 24x7x365. 

 

Key Responsibilities:

  • 5+ years of experience with enterprise scale server administration
  • 2+ years of hands-on operational experience with Amazon Web Services (AWS). AWS Certification a strong plus.
  • Solid knowledge of AWS platform and its services - including but not limited to: Created/Maintained AMIs, Route53, VPC, EC2, S3, EBS, ELB, SQS, CloudWatch, IA
  • Expertise in implementing and managing Active Directory, Active Directory Federation Services (ADFS), Distributed File System (DFS), Group policy management
  • Experience working with Windows networking and high availability technologies such as failover clustering and load balancing
  • Strong CLI and API scripting (Power Shell, Bash, Python) and automation skills (Ansible, Terraform, Puppet experience welcome)
  • Experience with system health monitoring and optimizing performance (CloudWatch, Cloudability, Graylog)
  • Administration of web servers running IIS, Apache, Tomcat
  • Exceptional problem solving skills
  • Experience in enterprise scale cloud environment (IaaS) delivering PaaS and/or SaaS solutions
  • Experience in multi-region, multi-tenant environment a plus
  • ITIL Knowledge (Incident, Change and Problem Management) and tools
  • Manage multiple projects simultaneously and able to adapt to changing business needs
  • Work well with cross functional global and remote teams\
  • Worked in an operational support role with after hours on call responsibilities
  • Occasional assistance in an IT Operations capacity for the Austin office.

Minimum Job Requirements:

  • Bachelor’s degree in a related field
  • AWS Certification
  • Exceptional analytical, organizational, interpersonal and communication (both oral and written) skills
  • Ability to think logically, critically and constructively about complex problems and propose/drive solutions in a productive manner that addresses expressed needs.
  • Self-motivated, driven, and resourceful.   Full of “heart and hustle” with a scrappy drive to get things done.
  • Enjoy working in fast-paced, collaborative, Agile environments
  • Ability to adapt and learn quickly is a fundamental necessity
  • Experience programming/administration of SQL and other database technologies
  • Experience with container platforms such as Docker and Kubernetes.
  • Experience with NoSQL data stores (Cassandra, Aerospike, Redis)
  • Experience with high volume content delivery networks

 Preferred Experience:

  • Mobile industry experience
  • Advertising technology experience
  • ITIL Foundation Certification v3 (a plus)

Full Stack Engineer

Looking for a Full Stack Engineer for one of our tech clients located in downtown Austin to join their team. You must live in Austin to be considered for this role- no relo will be provided. This company has a platform that enables testers to provide feedback to the world's largest app-creating companies. Startup culture with perks of a larger corporation. Apply now if you meet the qualifications and would like to learn more about this awesome opportunity!

Required skills:

  • Are customer-focused, driven and passionate in creating premier experiences through well designed, tested and maintainable code-bases.
  • Always looking to learn and improve – independent self-learners who love to share what they find.
  • Are team-focused, pragmatic engineers who enjoy working on small, agile teams
  • 5-10 years' experience building commercial software.
  • Love crafting beautiful RESTful web-services and has strong knowledge in how the web works.
  • Have an understanding or experience using the CQRS pattern, Kafka, and Mesos.

Preferred skills (must have one or more of the following):

  • Modern backend technology such as Java’s Spring Boot, NodeJS, Python’s Flask or Django, etc. (we use a mix of Django, Java + NodeJS)
  • Love crafting beautiful RESTful web-services and have a strong knowledge in the way the web works.
  • Javascript experience. You know and love the language of the web (We use ES6 and TypeScript).
  • Experience with a Javascript framework such as Backbone, Angular, Ember or React (we use Angluar2).
  • Experience with relational and No-SQL databases: MySQL, Postgres, MongoDB, Redis
  • Experience with data streams, or real-time data pipelines (We use Kafka)

What will you do as a team member?

  • Design and develop the next generation platforms.
  • Work in strong agile teams, using modern development methodologies.
  • Work closely with product managers, designers and customers to deliver impactful product initiatives.

Be part of the success in this companies next generation digital experience platform. You’ll be owning features from start to end: defining, designing and building features for a real-time data streaming architecture, utilizing CQRS, Domain Driven Design, and Event Sourcing; deploying with the latest tools including docker, terraform, mesosphere and marathon; all as part of a feature-based agile team, within a global engineering effort, using modern development methodologies.